Complaint #1791763 submitted on 02/17/2016 relating to ZENCO COLLECTION, LLC. Complaint relates to Debt collection Credit card - Taking/threatening an illegal action Threatened to sue on too old debt.
Complaint was submitted via Web and sent to the company on Monday 22nd February 2016.
On XXXX/XXXX/2016, a representative from Zenco ( caller ID showed XXXX ) called me saying that I was being sued for fraud by their client, XXXX. They told me they have me on surveillance using this credit card, and that by not repaying the debt and not returning the merchandise, I had stolen the merchandise. They told me that I would need to hire an attorney if I wanted any information about their company. They gave me their phone number and company name, but would not spell the name of their company or give me the name of the actual person I was speaking with. I asked many questions including when the purchases were made on the credit card, how much the purchases were, if this debt was within the statute of limitations to be sued, etc. I also told them that this debt was not on my credit report and that I did not believe I owed this debt. They told me I was narrow minded and accused me of getting " all these credit cards and making all these purchases and then not repaying the debt ''. They even told me that they had filed the paperwork with the IRS to take my tax refund. They ended up hanging up on me.
| Company | ZENCO COLLECTION, LLC |
| Complaint ID | 1791763 |
| Date Received | 02/17/2016 |
| Product | Debt collection Credit card |
| Issue | Taking/threatening an illegal action Threatened to sue on too old debt |
| State/ZIP Code | MO 647XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/22/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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