Nationstar Mortgage Complaint: Loan servicing, payments, escrow account

#1651478 12 Nov 2015

Mortgage Reverse mortgage

Complaint #1651478 submitted on 11/12/2015 relating to Nationstar Mortgage. Complaint relates to Mortgage Reverse mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Thursday 12th November 2015.

Narrative (may be redacted).

I got a Reverse Mortgage in XXXX 2009. My original principle was {$100000.00}. I have only drawn out {$38000.00}. I am not finding what happened to {$31000.00}. I have requested a complete schedule of withdrawals and an available balance numerous time, and have only received partials.

Older American, Servicemember

Company Nationstar Mortgage
Complaint ID 1651478
Date Received 11/12/2015
Product Mortgage Reverse mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code TX 767XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/12/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Nationstar Mortgage?

Leave your comments and feedback below.