Scottrade Bank Complaint: Account opening, closing, or management

#1653041 12 Nov 2015

Bank account or service Savings account

Complaint #1653041 submitted on 11/12/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Savings account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Thursday 12th November 2015.

Narrative (may be redacted).

I would like to know why Scottrade failed to mention that Social Security Numbers and account numbers were stolen in the latest data breach and that the Social Security Numbers were left UN-ENCRYPTED.

That data included brokerage account numbers, spokeswoman XXXX XXXX revealed Thursday.

" They could have seen Social Security numbers, brokerage account numbers and emails, '' she said. " However, it appears that contact information was the focus of the incident, '' she said.

Company Scottrade Bank
Complaint ID 1653041
Date Received 11/12/2015
Product Bank account or service Savings account
Issue Account opening, closing, or management
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 11/12/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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