Complaint #1653040 submitted on 11/12/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Savings account - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Thursday 12th November 2015.
I was a customer of Scottrade. Scottrade was hacked over two years ago and has done absolutely nothing to help. The identity theft insurance provided by Scottrade does n't work ( the phone number and sign up page will not access my information ) and even if it did work it is only for 1 year and is not retroactive.
Scottrade was hacked over two years ago and Scottrade thinks it is appropriate to provide 1 year of NON-RETROACTIVE identity theft insurance that leaves a two year gap, where customer are uninsured and have potentially dealt with very serious cases of identity theft.
| Company | Scottrade Bank |
| Complaint ID | 1653040 |
| Date Received | 11/12/2015 |
| Product | Bank account or service Savings account |
| Issue | Account opening, closing, or management |
| State/ZIP Code | CA 959XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed |
| Submitted | Web 11/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.