Portfolio Recovery Associates, Inc. Complaint: Improper contact or sharing of info

#1651031 11 Nov 2015

Debt collection Credit card

Complaint #1651031 submitted on 11/11/2015 relating to Portfolio Recovery Associates, Inc.. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Contacted me after I asked not to.

Complaint was submitted via Web and sent to the company on Wednesday 11th November 2015.

Narrative (may be redacted).

Portfolio Recovery, Colorado? Collection Agency, asked them to send me snail mail about account. XXXX XXXX persists in calling and not leaving messages. I told him I was hard of hearing and could n't talk but should have gotten his address and contact info, but hung up on him. Persists in not telling me what account he is trying to collect both on phone and in mail. The credit card company is supposed to contact me and tell me what collection agency is being used. I never got one for this collection agency. Also, if the credit card company is going to have this on my credit report I should be able to pay them and not a collection agency.

Older American

Company Portfolio Recovery Associates, Inc.
Complaint ID 1651031
Date Received 11/11/2015
Product Debt collection Credit card
Issue Improper contact or sharing of info Contacted me after I asked not to
State/ZIP Code CT 067XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/11/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Portfolio Recovery Associates, Inc.?

Leave your comments and feedback below.