Continental Finance Company, LLC Complaint: Identity theft / Fraud / Embezzlement

#1649452 10 Nov 2015

Credit card

Complaint #1649452 submitted on 11/10/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .

Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.

Narrative (may be redacted).

On XX/XX/XXXX someone opened a credit card account using my stolen identity with Continental Finance/XXXX Bank. The card balance became delinquent and was subsequently charged off. I became aware of this fraudulent card account on my credit reports XX/XX/XXXX. XX/XX/XXXX I faxed a police report to the credit card company and requested the removal of the account from all XXXX credit reporting agencies. I have faxed this request dozens of times and made several calls since then, and the account is still not removed from my credit reports. The credit card company has now asked me to send them a copy of my credit report showing the account, even though they have already determined it to be application fraud. Continental Finance has never contacted me in any way to help resolve this issue, and their ongoing inaccurate reporting of the account has continued to damage my credit rating.

Company Continental Finance Company, LLC
Complaint ID 1649452
Date Received 11/10/2015
Product Credit card
Issue Identity theft / Fraud / Embezzlement
State/ZIP Code FL 331XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 11/10/2015
Result Timely Response: Yes, Consumer Disputed: No

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