Capital One Complaint: Credit card protection / Debt protection

#1648261 10 Nov 2015

Credit card

Complaint #1648261 submitted on 11/10/2015 relating to Capital One. Complaint relates to Credit card - Credit card protection / Debt protection .

Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.

Narrative (may be redacted).

My credit card was stolen when my house was broken into then my card was used at several different places I did not report it until I seen the transactions 2 weeks later capital one is trying to not to refund me the fraudulent translations as they stated I do n't fit there criteria! Highly upset

Company Capital One
Complaint ID 1648261
Date Received 11/10/2015
Product Credit card
Issue Credit card protection / Debt protection
State/ZIP Code RI 028XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/10/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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