Williams, Alexander & Associates, Inc Complaint: False statements or representation

#1650049 10 Nov 2015

Debt collection Medical

Complaint #1650049 submitted on 11/10/2015 relating to Williams, Alexander & Associates, Inc. Complaint relates to Debt collection Medical - False statements or representation Attempted to collect wrong amount.

Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.

Narrative (may be redacted).

I went to XXXX for my XXXX XXXX on XXXX my insurance at the time was XXXX XXXX XXXX XXXX I paid my copayment of {$40.00}.

I was sent a total of {$880.00} for reimbursement that went to their overpayment recovery department for me to pay back XXXX.

I was told XXXX I had to repay due to incorrect billing. The Dr 's office and then a collection agent refused to submit correct billing.I have disputed this debt since day 1.

I was contacted by a XXXX and said the debt was incorrect as they showed me being reimbursed for {$1100.00} which I never was the patient statement they sent and patient demographics report both had incorrect information amounts received and insurance at time of service.

I explained that the debt was incorrect and asked help in resolving the matter as XXXX said they would be reimbursed more than the XXXX that I had refunded backWhat happened after was a series of harassing and attempts to intimidate phone call by a XXXX specifically on XXXX.

The letter dated XXXX/XXXX/15 is a complete and fraudulent statement that " there has been no response in regards to payment ''. The polar opposite has occurred and I find the actions of Williams, Alexander and associates to be deceptive and illegal.

Company Williams, Alexander & Associates, Inc
Complaint ID 1650049
Date Received 11/10/2015
Product Debt collection Medical
Issue False statements or representation Attempted to collect wrong amount
State/ZIP Code NJ 070XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed with explanation
Submitted Web 11/10/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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