Complaint #1648027 submitted on 11/10/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage Conventional fixed mortgage - Settlement process and costs .
Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.
I applied for a refinance with Sebonic Financial/Cardinal Financial on XXXX/XXXX/15. It took 3 weeks to receive an appraisal, rescheduling 2 times prior to signing closing. But my biggest concern is that I never received a closing disclosure document prior to the notary coming to my house. I did not have time to review my responsible charges. I feel there were incorrect charges on the document. I did not sign and the notary did not leave a copy of the document at my house either.
Company | Cardinal Financial Company, LP |
Complaint ID | 1648027 |
Date Received | 11/10/2015 |
Product | Mortgage Conventional fixed mortgage |
Issue | Settlement process and costs |
State/ZIP Code | UT 841XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
Company Response To Customer | Closed with explanation |
Submitted | Web 11/10/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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