Army and Air Force Exchange Service Complaint: Other

#1649718 10 Nov 2015

Credit card

Complaint #1649718 submitted on 11/10/2015 relating to Army and Air Force Exchange Service. Complaint relates to Credit card - Other .

Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.

Narrative (may be redacted).

A Military Star Credit card, aka Take it Home Today, was settled in a dispute resulting in no balance due following settlement. As part of the settlement, the company agreed to remove the item from all trade lines. As of today the information for account # XXXX is still showing on the " XXXX '' credit reporting agencies trade line under my name, and is a violation of the agreement made by the company almost a year ago.

Servicemember

Company Army and Air Force Exchange Service
Complaint ID 1649718
Date Received 11/10/2015
Product Credit card
Issue Other
State/ZIP Code MA 010XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 11/10/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

Have you dealt with Army and Air Force Exchange Service?

Leave your comments and feedback below.