Wells Fargo & Company Complaint: Credit determination

#1646975 9 Nov 2015

Credit card

Complaint #1646975 submitted on 11/09/2015 relating to Wells Fargo & Company. Complaint relates to Credit card - Credit determination .

Complaint was submitted via Web and sent to the company on Monday 9th November 2015.

Narrative (may be redacted).

1. Secured credit card scrutinized by higher-than-normal standardsThis secured card has been in use since 2008 ... which is more than 7 years! Moreover, I have had the secured funds from XXXX other banks ( XXXX, XXXX XXXX XXXX ) already returned. When I called, I was told that the account is reviewed annually. However, I have never received any notification of their findings. I phoned today ( XXXX XXXX ) to ask about their policy. My request to have it reviewed has bee forwarded on to the appropriate department. I could not be given a time expectancy for this review.

Company Wells Fargo & Company
Complaint ID 1646975
Date Received 11/09/2015
Product Credit card
Issue Credit determination
State/ZIP Code CA 946XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 11/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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