Complaint #1646839 submitted on 11/09/2015 relating to TH Professional & Medical Collections LTD. Complaint relates to Debt collection Medical - Improper contact or sharing of info Contacted employer after asked not to.
Complaint was submitted via Web and sent to the company on Friday 13th November 2015.
XXXX., Monday, XX/XX/XXXX15I was just at my desk and received a telephone call from a medical collection agency XXXX regarding an account I have had with them since XX/XX/XXXX this year. I was asked initially to verify my date of birth, which I did not do immediately. When I asked for the identity of the person calling me, the lady on the telephone responded with asking me the same question about my date of birth. I refused again, stating that I was not trying to be rude but did not feel this type of call to me at my place of employment was appropriate for them to contact me. The lady then asked to be transferred to the XXXX XXXX department of my employer. I did give her the general telephone number to call but did not transfer her. I also did verify my date of birth to her, although I am sure she had that information on her computer screen in front of her. The telephone number that showed up on my caller ID is ( XXXX XXXX.
| Company | TH Professional & Medical Collections LTD |
| Complaint ID | 1646839 |
| Date Received | 11/09/2015 |
| Product | Debt collection Medical |
| Issue | Improper contact or sharing of info Contacted employer after asked not to |
| State/ZIP Code | IL 616XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/13/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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