Complaint #1646694 submitted on 11/09/2015 relating to Benuck & Rainey, Inc.. Complaint relates to Debt collection Medical - Disclosure verification of debt Not disclosed as an attempt to collect.
Complaint was submitted via Web and sent to the company on Monday 9th November 2015.
I contact the collection agency to resolve an unpaid collection account that was on my credit bureau. I was told that the account would be shown as paid in full and i would have a letter faxed that would confirm the paid in full status along with removal from my credit bureau. I was instructed to send in a letter authorizing them to release this information via fax which i did. After days of not receiving the letter i called back to get the letter sent, and i was informed by the representative i will not be getting that letter.
| Company | Benuck & Rainey, Inc. |
| Complaint ID | 1646694 |
| Date Received | 11/09/2015 |
| Product | Debt collection Medical |
| Issue | Disclosure verification of debt Not disclosed as an attempt to collect |
| State/ZIP Code | NH 031XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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