Complaint #1792392 submitted on 02/17/2016 relating to Bank of America. Complaint relates to Credit card - Late fee .
Complaint was submitted via Web and sent to the company on Wednesday 17th February 2016.
I made a payment to my Bank of America credit card on XXXX XXXX, XXXX for the amount of {$99.00}. BOA processed the payment to an incorrect account, a " XXXX '' was included to my already saved account number. After this I did not received any letters notifying me of the return payment. The next month I was charged and additional {$25.00} for the " missed payment '' and my granddaughter and I called called customer service on XXXX XXXX, XXXX cancelled the account. At that moment we made the payment in full of the account for the amount of {$180.00} and were told no we had no pending balance. Next month {$1.00} were charged for " minimum interest charges '' on an account that was closed. BOA made an unauthorized charge of {$1.00} to the account that was return " unpaid '' and send me a letter notifying me that the payment was retuned and that additional fees associated with the transaction were applicable. An additional {$1.00} charge was included on my billing statement of my already closed account. Today I made a {$3.00} payment to cover this charges, because I do n't want my excellent credit history damaged by this situation.
Older American, Servicemember
| Company | Bank of America |
| Complaint ID | 1792392 |
| Date Received | 02/17/2016 |
| Product | Credit card |
| Issue | Late fee |
| State/ZIP Code | PR 009XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 02/17/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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