Complaint #1645996 submitted on 11/09/2015 relating to Security National Automotive Acceptance Company, LLC. Complaint relates to Consumer Loan Vehicle loan - Shopping for a loan or lease .
Complaint was submitted via Web and sent to the company on Tuesday 10th November 2015.
I 'm enlisted in the XXXX XXXX stationed onboard the XXXX XXXX XXXX, XXXX XXXX which is in the shipyard at XXXX XXXX XXXX. XXXX 2014 I got a preapproved loan thru XXXX XXXX XXXX XXXX. I went to XXXX XXXX in XXXX Va. The dealership told me they could get me a loan elsewhere allowing me to buy the car I really wanted which was higher than my loan approval. I was approved through SNAAC, the dealership had me set up the payments as an allotment at the time of purchase. My command took me back to the dealership & the car was returned at no cost. I got a better deal elsewhere, however I did n't stop the allotment going to SNAAC. When I realized last month that I was always broke I went to XXXX to see about getting the money back from SNAAC, I stopped the allotment on XXXX. I spoke with XXXX on XXXX XXXX at XXXX and he assured me they would return my money to me, over {$3000.00}. I have not received my money from them as of this morning.
Servicemember
| Company | Security National Automotive Acceptance Company, LLC |
| Complaint ID | 1645996 |
| Date Received | 11/09/2015 |
| Product | Consumer Loan Vehicle loan |
| Issue | Shopping for a loan or lease |
| State/ZIP Code | VA 236XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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