Complaint #1645443 submitted on 11/08/2015 relating to Ditech Financial LLC. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Sunday 8th November 2015.
Fell behind in payments due to medical issues. I was told by Greentree Financial ( now Diatech ) that I qualified for a loan modification. I submitted the tools needed for the loan modification and was denied because I did n't have a conventional loan. I was told to pay {$4100.00} by XXXX XXXX, 2015 by XXXX different people. When I called XXXX XXXX to make the payment over the phone, they told me that I had to pay {$11000.00} plus attorney fees because it is in foreclosure.
Company | Ditech Financial LLC |
Complaint ID | 1645443 |
Date Received | 11/08/2015 |
Product | Mortgage Conventional fixed mortgage |
Issue | Loan modification,collection,foreclosure |
State/ZIP Code | NC 282XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes complaint is the result of an isolated error |
Company Response To Customer | Closed with non-monetary relief |
Submitted | Web 11/08/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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