Complaint #1644136 submitted on 11/06/2015 relating to Optio Solutions, LLC. Complaint relates to Debt collection Auto - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Thursday 12th November 2015.
My wife mistakenly wrote a check from the wrong account and it was returned NSF. We immediately contacted the payee to redeposit the check and transferred the funds, which covered the entire amount. The day after the check was paid in full we were charged {$1000.00} by Qualia Collection Services ( QCS ) as a return check fee, which we have disputed. I attempted to speak with QCS to pay a reasonable return fee but the individuals I spoke with only responded that they are charging the maximum allowed by the state and that the fact that the entire amount was paid in less than 3 days did not make a difference. I was also threatened with a lawsuit if I did not pay the entire amount.
| Company | Optio Solutions, LLC |
| Complaint ID | 1644136 |
| Date Received | 11/06/2015 |
| Product | Debt collection Auto |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | FL 331XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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