Complaint #1643999 submitted on 11/06/2015 relating to Oportun Financial Corporation. Complaint relates to Consumer Loan Installment loan - Shopping for a loan or lease .
Complaint was submitted via Web and sent to the company on Monday 9th November 2015.
Received a Letter from OPORTUN ( XXXX XXXX ), PRE-QUALIFIED LETTER, WITH RESERVATION NO. INFORMED ME I QUALIFY FOR A STARTING {$1600.00} LOAN! HOWEVER, WHEN I WENT TO THE COMPANY FOR A LOAN, THE TOLD ME THE LETTER WAS JUST FOR ADVERIZEMENT PURPOSE AND THAT I WOULD NEED TO ANSWER QUESTONS TO PRE-QUALIFY, ONCE YOU PRE-QUALIFY ON SITE, THEN YOU HAVE TO APPLY FOR A LOAN! THERE LETTER SENT IS MIS-GIVING AND MIS-LEADING! THEY TOLD ME I WAS APPROVED AND THAT I WOULD GET A CALL AND I WOULD PICK UP THE FUNDS! HOWEVER, WHEN THEY CALLED, THEY ASKED FOR A CO-SIGNER! WISH I REFUSED! THESE ARE JUST TRICKS TO GET YOU INTO THEIR AGENCY!
Older American
| Company | Oportun Financial Corporation |
| Complaint ID | 1643999 |
| Date Received | 11/06/2015 |
| Product | Consumer Loan Installment loan |
| Issue | Shopping for a loan or lease |
| State/ZIP Code | TX 782XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.