Complaint #1644329 submitted on 11/06/2015 relating to Citibank. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt is not mine.
Complaint was submitted via Web and sent to the company on Friday 6th November 2015.
I received a call from XXXX on Monday XXXX/XXXX/15 at XXXX, it 's a recorded message telling you this is in regards to a sensitive matter, please press XXXX.
I pressed XXXX and got someone on the phone when I advised them that I was pressing the number XXXX he put me on hold and came back and advised they must have missed dialed and hung up.
Then : I received a call from XXXX XXXX of XXXX on Friday XXXX/XXXX/15 at XXXX.
He proceeded to tell me that he was representing his customer and that he has legal rights to advise me that I owe a debt to Sears for {$850.00}. He claims I opened this account in 2005.
I did not open this account and told him so but he kept on talking, so I asked him to send me any documents via mail and he refused.
| Company | Citibank |
| Complaint ID | 1644329 |
| Date Received | 11/06/2015 |
| Product | Debt collection Credit card |
| Issue | Cont'd attempts collect debt not owed Debt is not mine |
| State/ZIP Code | HI 967XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/06/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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