Encore Capital Group Complaint: Taking/threatening an illegal action

#1642375 5 Nov 2015

Debt collection Credit card

Complaint #1642375 submitted on 11/05/2015 relating to Encore Capital Group. Complaint relates to Debt collection Credit card - Taking/threatening an illegal action Threatened to sue on too old debt.

Complaint was submitted via Web and sent to the company on Thursday 5th November 2015.

Narrative (may be redacted).

MIDLAND FUNDING via my account being sold to them by XXXX XXXX has been illegally charging me fees in excess of over {$2000.00} for a computer purchased in XXXX/XXXX/2006. The original amount owed : {$1200.00}, and the amount I have paid into the debt due to their illegal practices : {$2900.00}. The amount they have sent to the debt collection agency-MidlandFunding {$3500.00}. I have included copies of the paperwork that shows the double billing XXXX added to my account each month that I paid my bill. They added late fees every month, no matter what date I paid within the month, and added huge amounts of additional finance charges ( not all the same amounts ), and sometimes XXXX in one month so that they could keep illegally charging additional fees to my account. This debt was paid and I want to file against XXXX and Midland Funding for their deceitful practices of double charging customers every month for over eight years. As you will determine from the paperwork proof I have provided, that this debt is invalid and XXXX should be fined for these practices. Midland Funding and XXXX claim they have been sending me bills to an address I have not occupied since 2006. I signed off on no new finance charges etc as they claim.

Company Encore Capital Group
Complaint ID 1642375
Date Received 11/05/2015
Product Debt collection Credit card
Issue Taking/threatening an illegal action Threatened to sue on too old debt
State/ZIP Code CA 905XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with non-monetary relief
Submitted Web 11/05/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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