Heartland Payment Systems Complaint: Communication tactics

#1640871 5 Nov 2015

Debt collection Federal student loan

Complaint #1640871 submitted on 11/05/2015 relating to Heartland Payment Systems. Complaint relates to Debt collection Federal student loan - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Thursday 5th November 2015.

Narrative (may be redacted).

I made a payment arrangement of XXXX $ a month on a XXXX $ XXXX XXXX, which I had in 1984, to XXXX for the Univ of XXXX. I gave them my bank account information and they attemped to take out XXXX {$.00} which I never had in my account.

Company Heartland Payment Systems
Complaint ID 1640871
Date Received 11/05/2015
Product Debt collection Federal student loan
Issue Communication tactics Threatened to take legal action
State/ZIP Code OH 454XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/05/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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