Astoria Bank Complaint: Account opening, closing, or management

#1638890 4 Nov 2015

Bank account or service Other bank product/service

Complaint #1638890 submitted on 11/04/2015 relating to Astoria Bank. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Wednesday 4th November 2015.

Narrative (may be redacted).

During the years XX/XX/XXXX I purchased several Growth Savings Bonds from XXXX Federal Savings XXXX XXXX XXXX which no longer exist. I have contacted Astoria Bank which acquired XXXX about savings accounts that should have been set up after these bonds had reached their maturity dates. I have spoken to several bank personnel with no one being familiar with these growth savings bonds or any accounts set up with these funds. I have also visited the unclaimed funds website with no accounts being found for the names listed as the bond holders.

Company Astoria Bank
Complaint ID 1638890
Date Received 11/04/2015
Product Bank account or service Other bank product/service
Issue Account opening, closing, or management
State/ZIP Code NC 283XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/04/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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