Complaint #1639544 submitted on 11/04/2015 relating to Aqua Finance Inc. Complaint relates to Consumer Loan Installment loan - Taking out the loan or lease .
Complaint was submitted via Web and sent to the company on Thursday 5th November 2015.
We went through a copy called XXXX XXXX XXXX for a pool loan. The total cost of the project was {$50000.00}. We did not have all of the funds and only needed a loan for {$15000.00}. When we started the process we were told it was unsecured and nothing will be attached to the property.
XXXX sold the loan to Aqua Finance which is who I signed all of the loan papers with. I read the loan documents before I signed and nowhere did it say it they would file anything against my property via a lien or a XXXX filing.
I am refinancing my home and was told they filed a XXXX on my whole property. I was concerned and called Aqua to see what was going on. I was told that 's what they do and have been doing that for ever. I asked them where in the contract I signed, it stated that they were filing a UCC on my property. They referred me to a section of the contract under Additional Provisions ( B. ) Security Interest. I read it and know where under that section did it say they were filing anything against the property.
I spoke with XXXX XXXX Collection Manager for Aqua and he sent me the same document saying the same thing.
Servicemember
| Company | Aqua Finance Inc |
| Complaint ID | 1639544 |
| Date Received | 11/04/2015 |
| Product | Consumer Loan Installment loan |
| Issue | Taking out the loan or lease |
| State/ZIP Code | TX 782XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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