Complaint #1638699 submitted on 11/04/2015 relating to 1st Franklin Financial Corporation. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Thursday 19th November 2015.
I have a loan with First Franklin Bank in XXXX Ga that I have paid a XXXX a month. I have been to the bank on several accounts and have been told they are now using a new system to update credit reports but is having issues with the system. My report has not changed in over a year and I pay every month on time. I am XXXX military and the bank receives a payment on the XXXX and XXXX of each month. I have went to the bank and spoken with the branch manager and she has told me that the only thing she can do is forward it up to home office. I contacted the credit company in XXXX 2015 the issue was not fixed. My credit report is reflecting a balance of XXXX when I only owe XXXX
Servicemember
| Company | 1st Franklin Financial Corporation |
| Complaint ID | 1638699 |
| Date Received | 11/04/2015 |
| Product | Bank account or service Other bank product/service |
| Issue | Account opening, closing, or management |
| State/ZIP Code | TX 765XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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