Real Time Resolutions Complaint: Loan modification,collection,foreclosure

#1639427 4 Nov 2015

Mortgage Other mortgage

Complaint #1639427 submitted on 11/04/2015 relating to Real Time Resolutions. Complaint relates to Mortgage Other mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Wednesday 4th November 2015.

Narrative (may be redacted).

On XXXX XXXX 2015 a short sale file XXXX lien holder ( Real Time Resolutions ) submitted the file to the investor ( was told XXXX XXXX XXXX ) for possible approval of the short sale. Since then we have been waiting for their answer. We have been waiting over 2 months. In eight years of negotiating short sales I have never seen an answer take this long.

Company Real Time Resolutions
Complaint ID 1639427
Date Received 11/04/2015
Product Mortgage Other mortgage
Issue Loan modification,collection,foreclosure
State/ZIP Code WA 984XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/04/2015
Result Timely Response: No, Consumer Disputed: No
 

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