Elly, LLC Complaint: Can't stop charges to bank account

#1639881 4 Nov 2015

Payday loan Payday loan

Complaint #1639881 submitted on 11/04/2015 relating to Elly, LLC. Complaint relates to Payday loan Payday loan - Can't stop charges to bank account Can't stop charges to bank account.

Complaint was submitted via Web and sent to the company on Wednesday 9th December 2015.

Narrative (may be redacted).

I rec 'd a loan from dollar quick in XXXX XXXX loan was for XXXX. last month I revoked my authorization for any funds to be withdrawn from my bank acct ( XXXX, XXXX, hi. ) I asked for balance on acct and how much paid to date. they did n't respond to me. They ignored the revocation and went ahead and took money from my acct XXXX. I asked for my money back and again balance, amt pd and mailing address so I could just mail in payments. to date they still have not responded to my request. their phone # is XXXX pls help me here. thank you XXXX XXXX

Older American

Company Elly, LLC
Complaint ID 1639881
Date Received 11/04/2015
Product Payday loan Payday loan
Issue Can't stop charges to bank account Can't stop charges to bank account
State/ZIP Code HI 967XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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