Experian Complaint: Unable to get credit report/credit score

#1634281 31 Oct 2015

Credit reporting

Complaint #1634281 submitted on 10/31/2015 relating to Experian. Complaint relates to Credit reporting - Unable to get credit report/credit score Problem getting my free annual report.

Complaint was submitted via Web and sent to the company on Saturday 31st October 2015.

Narrative (may be redacted).

- I went to request my credit report to XXXX- I ordered credit report from all three agencies- I could download from XXXX but Experian- Experian generated " a system error '' problem and would not generate report- I ran out of my free report since it 's only one per year- I call is only automated and online submission has not resulted in any responce except getting email to pay for score!!!

Company Experian
Complaint ID 1634281
Date Received 10/31/2015
Product Credit reporting
Issue Unable to get credit report/credit score Problem getting my free annual report
State/ZIP Code MD 208XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 10/31/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Experian?

Leave your comments and feedback below.