Arvest Bank Complaint: Loan modification,collection,foreclosure

#1632697 30 Oct 2015

Mortgage Conventional fixed mortgage

Complaint #1632697 submitted on 10/30/2015 relating to Arvest Bank. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Friday 30th October 2015.

Narrative (may be redacted).

I defaulted on my mortgage XX/XX/XXXX with Central Mortgage. The property has been occupied by a known person that has not paid rent or local taxes or utilities, which now have tax and sewer liens The property is valued at XXXX XXXX. Central Mortgage has not filed for foreclosure after 6 years, going on 7 years. I have called the attorney XXXX XXXX repeatedly to ask them why, and they said they have not had direction from the lender. I filed BK in XX/XX/XXXX and as a result, I am no longer financially responsible for the property, however due to mortgage banking underwriting requirements, without a sheriffs deed, I can not purchase another property. I had a catastrophic event in my life in XX/XX/XXXX that caused the default. I have rebuilt my life, re-established my credit, have strong income and would like to buy a home. However, XXXX XXXX has been negligent in not foreclosing on this property and allowed a family to essentially " squat '' in the property for the last 5 years. I am aware of them living there as they used to be family friends. After the property was vacant and no one from the lender took an interest, they moved in and have lived there since XX/XX/XXXX. The mortgage is approx. XXXX XXXX and the property taxes are $ XXXX. As a result of Central Mortgage negligence, the property has multiple tax and county tax liens, remains on my credit, prevents me from moving forward in my life and from obtaining home ownership again.
My calls to the legal firm have been ignored, calls to the lender are not accepted. Please help me contact Central Mortgage. If I had the financial resources, I am sure a class action lawsuit against this lender would find hundreds of borrowers such as myself stuck in this state of not be able to move on. After 6 years, why cant this lender foreclose and take possession of the property. They are violating the rights afforded to me under the BK laws, which they seems to care nothing about.
Thank you for your time and service. The CFPB is the reason consumers have a voice today.
My name is : XXXX ( XXXX ) XXXXProperty address:XXXX XXXX XXXX XXXX XXXXCurrent address:XXXX XXXX

Company Arvest Bank
Complaint ID 1632697
Date Received 10/30/2015
Product Mortgage Conventional fixed mortgage
Issue Loan modification,collection,foreclosure
State/ZIP Code FL 322XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/30/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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