Shellpoint Partners, LLC Complaint: Loan modification,collection,foreclosure

#1789223 16 Feb 2016

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1789223 submitted on 02/16/2016 relating to Shellpoint Partners, LLC. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Tuesday 16th February 2016.

Narrative (may be redacted).

ShellPoint LN XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX CA XXXX In XXXX 2015 the homeowners filed a Chapter XXXX bankruptcy. The lender told them they had to move out since they do n't own the property any more. Therefore the homeowners moved out. The lender proceeded to not foreclose on the property, and instead it has been sitting as a zombie foreclosure for the last year. In addition, the HOA has continued to accrue for the last year, unbeknownst to the consumer.

The lender then sent a letter to the consumer requesting they market the property and move forward with a short sale. Therefore, the consumer proceeded to hire a real estate agent, market the property, and procure a buyer.

Now, however, the lender is now refusing to do a workout of any kind, even though they know the mortgage is upside down. They have further endangered the consumer who is no longer allowed to live in the property by accruing debt ( in the consumer 's name ) with the HOA Company.


The lender has shown cruel treatment to the consumer in every action they have taken : 1. ShellPoint forced the homeowner out of their home 2. ShellPoint forced debt onto the consumer for a property they were prohibited from enjoying 3. ShellPoint lied when they sent out a letter regarding the consumers options that they had no intention of giving them When is this going to stop?

Company Shellpoint Partners, LLC
Complaint ID 1789223
Date Received 02/16/2016
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan modification,collection,foreclosure
State/ZIP Code CA 920XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 02/16/2016
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Shellpoint Partners, LLC?

Leave your comments and feedback below.