Complaint #1633642 submitted on 10/30/2015 relating to JH Portfolio Debt Equities, LLC. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Friday 30th October 2015.
XXXX Senior Representative XXXX XXXX (? ) contacted me XXXX XXXX at which time I told him to send me the required letter and then i would decide what to do from there. The letter arrived on XXXX XXXX indicating the debt was bought by JH portfolio not XXXX as XXXX had told me. I then sent them a certified, return receipt debt validation letter which was received and signed for on XXXX XXXX.
I received calls 0n XXXX, XXXX, and XXXX, as well as XXXX. On XXXX I talked to XXXX again and told him about the debt validation letter. He was confused and had no idea what i was talking about, he had no knowledge of what a debt validation letter meant. He finally agreed to stop calling me until the debt was validated. To date it has n't been validated even though I was told it would be in too weeks.
I would also like to point out the Pennsylvania is a XXXX party state for recording of conversations, and i was not told until half through the conversation with XXXX that we were being recorded, and at no time was I asked for permission to record.
Older American
| Company | JH Portfolio Debt Equities, LLC |
| Complaint ID | 1633642 |
| Date Received | 10/30/2015 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | PA 180XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.