Complaint #1630600 submitted on 10/29/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Trouble with how payments are handled.
Complaint was submitted via Web and sent to the company on Thursday 29th October 2015.
Company | Genesis Lending |
Complaint ID | 1630600 |
Date Received | 10/29/2015 |
Product | Student loan Non-federal student loan |
Issue | Dealing with my lender or servicer Trouble with how payments are handled |
State/ZIP Code | CA 94015 |
Consumer Consent | Consent not provided |
Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
Company Response To Customer | Closed with explanation |
Submitted | Web 10/29/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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