Red Rock Tribal Lending Complaint: Charged fees or interest I didn't expect

#1628725 28 Oct 2015

Payday loan Payday loan

Complaint #1628725 submitted on 10/28/2015 relating to Red Rock Tribal Lending. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.

Complaint was submitted via Web and sent to the company on Wednesday 28th October 2015.

Narrative (may be redacted).

Hello, I got a payday loan from CastlePayday.com after receiving a flyer in the mail. At the time I needed the money so you do what you have to do. When I was going through the process I thought my payments would be {$100.00} per month. I only got a loan for {$400.00}. Well, each month this company is debiting {$280.00} from my checking account. I have contacted them as asked for a specific payoff amount and also advised that debiting from my account is no longer authorized and I would like to call in and settle this account.

Company Red Rock Tribal Lending
Complaint ID 1628725
Date Received 10/28/2015
Product Payday loan Payday loan
Issue Charged fees or interest I didn't expect Charged fees or interest I didn't expect
State/ZIP Code VA 238XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/28/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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