Complaint #1622479 submitted on 10/23/2015 relating to Banco Popular de Puerto Rico. Complaint relates to Debt collection Credit card - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Friday 23rd October 2015.
This matter pertains to four issues : ( 1 ) This company has placed multiple claims in my credit report for the same item. I have disputed this and all items below a number of times without a single response from the company. The company has now sold the account, yet continues to list it as a damaging item in my credit.
( 2 ) This company is falsyfing information about last payments to claim this needs to remain in my credit longer than it already has been. They first claimed delinquency in 2008, when contacted them about proof they were not able to provide any.
( 3 ) This company never provided any evidence or substantiation to the amounts being reported. I engaged a lawyer to help me and this company refused to furnish any data.
( 4 ) This company sold the alleged debt to a third party, continues to report this old item, while not being able to provide any data as to the source of this claim, dates, or any relevant information, and has not contacted me directly, rather it has called my mother and other family members and disclosed that I have a debt.
| Company | Banco Popular de Puerto Rico |
| Complaint ID | 1622479 |
| Date Received | 10/23/2015 |
| Product | Debt collection Credit card |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | WA 980XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/23/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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