Complaint #1789738 submitted on 02/16/2016 relating to Barclays PLC. Complaint relates to Credit card - Cash advance fee .
Complaint was submitted via Web and sent to the company on Tuesday 16th February 2016.
I opened a checking account funded with my Barclays Wyndham credit card for {$10000.00}, and they posted the transaction as a cash advance and charged me a {$500.00} cash advance fee. The charge should NEVER have gone through as my cash advance limit was limited to {$6000.00}. This is a security issue on their part letting transactions go through that are higher than the stated limits on the card.
Company | Barclays PLC |
Complaint ID | 1789738 |
Date Received | 02/16/2016 |
Product | Credit card |
Issue | Cash advance fee |
State/ZIP Code | OH 440XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 02/16/2016 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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