Complaint #1621327 submitted on 10/22/2015 relating to Nationstar Mortgage. Complaint relates to Mortgage Other mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Thursday 22nd October 2015.
I became a victim from XXXX/broker " s name [ XXXX XXXX ] whom was attempting to bring his legal secretary to my front door and said that he wanted to close home refinance loan since I was already cancelled this loan. He force me by said : XXXX you will pay same amount $ XXXX/month for 5 years or 60 months and I did not have time to review all documents. Based on good faith he was indicated with an interest rate 1.250 % 2. Then he sold this account to second XXXX XXXX XXXX on XXXX/XXXX/2007 after he took over {$7.00} thousands dollars on closing cost more than it was indicated on GF copy. 3. Then second XXXX XXXX XXXX Servicing re-sold my account to Aurora Loan Services on XX/XX/XXXX with original loan {$240.00} to become principal balance= {$240.00} after six month payment that I paid toward the end of 5 years aka 60 months and remained 54 more months to complete my terms.
Note : I had planned to refinance to fix rate before my term up.
Suddently Aurora Loan Services was illegally jumped my monthly mortgage payment from {$790.00} to {$2600.00} right after three [ 3 ] years as well as changed my interest rate without my knowledge. Since I was paid and owned this property since XX/XX/XXXX and never missed any payment from bank to bank when numbers of banks tried to merge together.
I am work hard for my family to raise my children alone, I used to work XXXX jobs to maintain my life. For more detail including their addresses I will submit when requested.
Please assist me to go through this upside down mortgage principal was created by Aurora Loan Services.
| Company | Nationstar Mortgage |
| Complaint ID | 1621327 |
| Date Received | 10/22/2015 |
| Product | Mortgage Other mortgage |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | FL 333XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/22/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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