Real Time Resolutions Complaint: Loan servicing, payments, escrow account

#1619624 22 Oct 2015

Mortgage Conventional fixed mortgage

Complaint #1619624 submitted on 10/22/2015 relating to Real Time Resolutions. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Thursday 22nd October 2015.

Narrative (may be redacted).

A credit report was requested and Real Time Resolutions was reporting an account opened and currently past due. I requested several things directly from Real Time after disputing with the bureaus and this was not resolved. I am sending a copy of the letter that was sent to them along with their response. What was requested was not a print screen but complete information. Their response is unacceptable as I 'm sure anyone would agree.

Company Real Time Resolutions
Complaint ID 1619624
Date Received 10/22/2015
Product Mortgage Conventional fixed mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code NV 891XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/22/2015
Result Timely Response: No, Consumer Disputed: No
 

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