Complaint #1619624 submitted on 10/22/2015 relating to Real Time Resolutions. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Thursday 22nd October 2015.
A credit report was requested and Real Time Resolutions was reporting an account opened and currently past due. I requested several things directly from Real Time after disputing with the bureaus and this was not resolved. I am sending a copy of the letter that was sent to them along with their response. What was requested was not a print screen but complete information. Their response is unacceptable as I 'm sure anyone would agree.
Company | Real Time Resolutions |
Complaint ID | 1619624 |
Date Received | 10/22/2015 |
Product | Mortgage Conventional fixed mortgage |
Issue | Loan servicing, payments, escrow account |
State/ZIP Code | NV 891XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 10/22/2015 |
Result | Timely Response: No, Consumer Disputed: No |
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