Federal Cash Advance, LLC of Oklahoma Complaint: Charged fees or interest I didn't expect

#1619889 22 Oct 2015

Consumer Loan Title loan

Complaint #1619889 submitted on 10/22/2015 relating to Federal Cash Advance, LLC of Oklahoma. Complaint relates to Consumer Loan Title loan - Charged fees or interest I didn't expect .

Complaint was submitted via Web and sent to the company on Thursday 29th October 2015.

Narrative (may be redacted).

I went in to Cash Max, located at XXXX XXXX XXXX XXXX XXXX XXXX # XXXX ; XXXX, TX XXXX on Wednesday, XXXX XXXX, 2015 for a {$350.00} title loan, and per rights granted to me by law, went in XXXX days later on Saturday, XXXX XXXX, 2015 to pay it off and cancel the loan free from any fees. However, when I went in to cancel the loan, I was charged an additional fee of {$28.00}. So although I was within the 3 day period to cancel, they charged me additional fees, and did not have my title.

Company Federal Cash Advance, LLC of Oklahoma
Complaint ID 1619889
Date Received 10/22/2015
Product Consumer Loan Title loan
Issue Charged fees or interest I didn't expect
State/ZIP Code TX 765XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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