State Employee's Credit Union Complaint: Loan modification,collection,foreclosure

#1619339 22 Oct 2015

Mortgage Conventional fixed mortgage

Complaint #1619339 submitted on 10/22/2015 relating to State Employee's Credit Union. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Thursday 22nd October 2015.

Narrative (may be redacted).

I recently filed for Bankruptcy and my mortgage loan company, State Employees, Credit Union changed the locks to my residence and refuse to turn over the keys to my property. My bankruptcy attorney and I have contacted them several times ; however the have deliberately ignored my calls. Additionally, they took monies from my account ending in XXXX, for preservation and foreclosure fees, which is a direct violation of federal bankruptcy code. Pursuant to bankruptcy code all collection activities are granted a stay of protection. I am requested that the put the money back in to my account and turn over keys to the property.

Company State Employee's Credit Union
Complaint ID 1619339
Date Received 10/22/2015
Product Mortgage Conventional fixed mortgage
Issue Loan modification,collection,foreclosure
State/ZIP Code NC 281XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 10/22/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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