Fidelity National Information Services, Inc. (FNIS) Complaint: Account opening, closing, or management

#1787554 16 Feb 2016

Bank account or service Other bank product/service

Complaint #1787554 submitted on 02/16/2016 relating to Fidelity National Information Services, Inc. (FNIS). Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Friday 19th February 2016.

Narrative (may be redacted).

Ca n't cash IRS refund check at any store, i.e. XXXX or XXXX. Contacted Certegy and it was useless. Said it was risk factors set up in the software. Now have no idea what to do. How is it possible that there is a risk factor in cashing an IRS check?

Company Fidelity National Information Services, Inc. (FNIS)
Complaint ID 1787554
Date Received 02/16/2016
Product Bank account or service Other bank product/service
Issue Account opening, closing, or management
State/ZIP Code TN 371XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/19/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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