Forster, Garbus and Garbus Complaint: Disclosure verification of debt

#1618596 21 Oct 2015

Debt collection Non-federal student loan

Complaint #1618596 submitted on 10/21/2015 relating to Forster, Garbus and Garbus. Complaint relates to Debt collection Non-federal student loan - Disclosure verification of debt Not given enough info to verify debt.

Complaint was submitted via Web and sent to the company on Thursday 29th October 2015.

Narrative (may be redacted).

My Daughter XXXX XXXX, had XXXX student loans with XXXX XXXX. I co-signed XXXX of the loans and my daughter failed to pay the loan back and a collection agency called XXXX in NJ was hired to collect the money. The collection agency without telling me decided to combine both loans and put a judgement/lein against my house. I feel that combining both loans with only my name on XXXX of them should not have been done. Because of that, I had to put up {$45000.00} in escrow so I could sell my house. The loan went from XXXX XXXX to XXXX and they hired their own collection agency called Forster, Garbus & Garbus, which seperated both loans as they should have. I contacted them and I settled the loan with my name as co-signer, with them on XXXX XXXX, 2015. I have been trying since then to get a warranty to satify judgement document to send to my attorney to release my {$45000.00} funds in escrow. I have contacted numerous people so many times and left voicemails hoping to get the documentation and no one returns my phone calls. I called XXXX hoping to get some answers and was told that the collection agency did not report any information about Loan settlement. I am reaching out to you as a last resort hopefully to put some pressure on them so they can treat me the way consumers ought to be treated.
Thank you, XXXX FL XXXXXXXXAccount with Forster , Garbus & GarbusXXXXClient Ref. No. - XXXX

Company Forster, Garbus and Garbus
Complaint ID 1618596
Date Received 10/21/2015
Product Debt collection Non-federal student loan
Issue Disclosure verification of debt Not given enough info to verify debt
State/ZIP Code FL 341XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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