CarMax, Inc. Complaint: Problems when you are unable to pay

#1617449 21 Oct 2015

Consumer Loan Vehicle loan

Complaint #1617449 submitted on 10/21/2015 relating to CarMax, Inc.. Complaint relates to Consumer Loan Vehicle loan - Problems when you are unable to pay .

Complaint was submitted via Web and sent to the company on Wednesday 21st October 2015.

Narrative (may be redacted).

I have filed a previous complaint against carmax auto finance, they broke the law and aware of it but. Did not acknowledge it,, they called prior to the complaint and left messages and then called the same number multiple times each day, after they let.

When I filed a complaint they stopped calling, they tagged my account with a XXXX which I did not request, just want them to be respectful when they call.

Company CarMax, Inc.
Complaint ID 1617449
Date Received 10/21/2015
Product Consumer Loan Vehicle loan
Issue Problems when you are unable to pay
State/ZIP Code TN 379XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/21/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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