Complaint #1617645 submitted on 10/21/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Debt collection Payday loan - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Wednesday 21st October 2015.
The issue I was not notified in writing of this debt dated XXXX/XXXX/2013 until I reviewed my credit report and sent notice of dispute to Ad Astra Recovery Serv. I made several attempts to call, spoke with XXXX and XXXX whom kept hanging up on me while asking to speak with a supervisor. They kept saying to submit a request in writing which I had and they saw it in their system. I called back and finally spoke with XXXX the ( supervisor ) whom also stated I needed to submit again in writing my request. I mention to her i did and she kept aying submit in writing and then hung up.
| Company | Ad Astra Recovery Services Inc |
| Complaint ID | 1617645 |
| Date Received | 10/21/2015 |
| Product | Debt collection Payday loan |
| Issue | Disclosure verification of debt Right to dispute notice not received |
| State/ZIP Code | TX 760XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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