Complaint #1616544 submitted on 10/20/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Debt collection Payday loan - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Tuesday 20th October 2015.
XXXX continues to harass me about a loan I no longer owe. After seeing this reflecting negatively on my account, I sent them a dispute. That was in XXXX. They have had well over 60 days to investigate and the law only gives them XXXX. They sent back a letter in response to my request for validation, however, there was no validation attached! Not one sheet of paper. Yet, they state in the letter that the debt is validated! Says who? Where is the proof?!? This is ridiculous! I have requested for original documents to prove my payment of this loan. There time to investigate is up. I want this erroneous account deleted from my credit file NOW!
| Company | Ad Astra Recovery Services Inc |
| Complaint ID | 1616544 |
| Date Received | 10/20/2015 |
| Product | Debt collection Payday loan |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | TX 770XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/20/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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