Capital Management Services, LP Complaint: Communication tactics

#1617149 20 Oct 2015

Debt collection Credit card

Complaint #1617149 submitted on 10/20/2015 relating to Capital Management Services, LP. Complaint relates to Debt collection Credit card - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Tuesday 20th October 2015.

Narrative (may be redacted).

I have a delinquent debt which I know is delinquent and I sincerely want to make right. The representatives called me names, belittled me, and humiliated me while others listened in. I was so embarrassed that I hung up and burst into tears. This agency also has been deceptive multiple times. The first representative offered a certain number that I called to attempt to repay, but then the company denied that the offer was made.

Company Capital Management Services, LP
Complaint ID 1617149
Date Received 10/20/2015
Product Debt collection Credit card
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code OR 973XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed
Submitted Web 10/20/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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