Complaint #1616437 submitted on 10/20/2015 relating to Arvest Bank. Complaint relates to Credit card - Overlimit fee .
Complaint was submitted via Web and sent to the company on Friday 6th November 2015.
Security Bankcard Center , Inc. advertised as if they were ARVEST Bank. I have a corporate card. I have been paying my monthly credit card bills, up until XXXX 2015. I found out that Security Bankcard Center has been charging me over $ XXXX {$100.00} per month for my pending balance on my credit card. This was never listed in the contract that this company would charge in excess of $ XXXX {$100.00} for carrying a balance. They advertised in a false manner. I do want to pay the card continuously, but after the card company reimburses my card for all of the money they have charged over a year just because I had a certain balance. I do have the contract. I want this matter resolved fairly.
| Company | Arvest Bank |
| Complaint ID | 1616437 |
| Date Received | 10/20/2015 |
| Product | Credit card |
| Issue | Overlimit fee |
| State/ZIP Code | AR 720XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/06/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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