Empowerment Ventures, LLC Complaint: Managing, opening, or closing account

#1615840 20 Oct 2015

Prepaid card General purpose card

Complaint #1615840 submitted on 10/20/2015 relating to Empowerment Ventures, LLC. Complaint relates to Prepaid card General purpose card - Managing, opening, or closing account .

Complaint was submitted via Web and sent to the company on Monday 9th November 2015.

Narrative (may be redacted).

I have been locked out of my Rush Card account direct deposit since XXXX/XXXX/15. XXXX XXXX explained to me they are the bank but XXXX XXXX is over the prepaid card. No real person answers the phone line, I get automated response when I email to company, the phone line is stating my card is not activated. I have not spoke to no rep from that business as of yet I am unable to pay a bill, eat, get medication buy gas for my car, my phone will be cut off, my rent, my utilties.

Company Empowerment Ventures, LLC
Complaint ID 1615840
Date Received 10/20/2015
Product Prepaid card General purpose card
Issue Managing, opening, or closing account
State/ZIP Code MD 212XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 11/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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