Complaint #1616788 submitted on 10/20/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.
Complaint was submitted via Referral and sent to the company on Thursday 22nd October 2015.
Company | Genesis Lending |
Complaint ID | 1616788 |
Date Received | 10/20/2015 |
Product | Student loan Non-federal student loan |
Issue | Dealing with my lender or servicer Don't agree with fees charged |
State/ZIP Code | FL 33511 |
Consumer Consent | N/A |
Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
Company Response To Customer | Closed with explanation |
Submitted | Referral 10/22/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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