Genesis Lending Complaint: Dealing with my lender or servicer

#1616788 20 Oct 2015

Student loan Non-federal student loan

Complaint #1616788 submitted on 10/20/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.

Complaint was submitted via Referral and sent to the company on Thursday 22nd October 2015.

Company Genesis Lending
Complaint ID 1616788
Date Received 10/20/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Don't agree with fees charged
State/ZIP Code FL 33511
Consumer Consent N/A
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Referral 10/22/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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