Complaint #1613088 submitted on 10/19/2015 relating to Army and Air Force Exchange Service. Complaint relates to Credit card - Credit card protection / Debt protection .
Complaint was submitted via Web and sent to the company on Monday 19th October 2015.
I called the Navy Exchange customer service today to remove an authorized user from my account. I was told by a customer service representative and their supervisor to call back in 48 hours to remove the authorized user from my account, giving the person I am revoking authorization an additional 48 hours to make purchases that as of today I no longer authorize. They sited " system limitations '' as the reason I can not remove an authorized user from the account.
| Company | Army and Air Force Exchange Service |
| Complaint ID | 1613088 |
| Date Received | 10/19/2015 |
| Product | Credit card |
| Issue | Credit card protection / Debt protection |
| State/ZIP Code | FL 322XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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