Complaint #1612544 submitted on 10/18/2015 relating to Ocwen. Complaint relates to Mortgage Other mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Wednesday 21st October 2015.
On XX/XX/XXXX, I sent Ocwen Loan Servicing , LLC a QWR letter via certified mail.
On XX/XX/XXXX, I received the green certified mail receipt confirmation signed by an agent for Ocwen and stamped " XXXX XXXX ''.
I have not received any other written communication from Ocwen acknowledging the receipt of the QWR. Does this certified mail receipt constitute acknowledgement " withing 5 business days '' or are they required to send a letter to me? I want to ensure that they are complying appropriately with their servicing responsibilities, but I do not want to harass them unnecessarily.
| Company | Ocwen |
| Complaint ID | 1612544 |
| Date Received | 10/18/2015 |
| Product | Mortgage Other mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | AZ 856XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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