The Western Union Company Complaint: Other transaction issues

#1612223 17 Oct 2015

Money transfers International money transfer

Complaint #1612223 submitted on 10/17/2015 relating to The Western Union Company. Complaint relates to Money transfers International money transfer - Other transaction issues .

Complaint was submitted via Web and sent to the company on Saturday 17th October 2015.

Narrative (may be redacted).

My employer transfered my salary through western union on XXXX XXXX has yet to credit my account. After many calls and lies ranging from the money was stolen by the bank and is in my account I find out that the western union in America still has not transfered the money and it with them. A second payment made a week later turned up in my account this week. Wu who denied having the payment now admit that it was their mistake. How can I make a complaint and ensure that western union are made accountable for this?

Company The Western Union Company
Complaint ID 1612223
Date Received 10/17/2015
Product Money transfers International money transfer
Issue Other transaction issues
State/ZIP Code
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/17/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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